Terms of service
Welcome to Lene's Pralines! By accessing and using our website, services, and interacting with us through third-party platforms such as Shopify, 3rd party apps, Facebook, and Instagram, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order or using our services.
1. Use of Our Services:
a. **Eligibility:** You must be 18 years of age or older to use our services. If you are under 18, you may use our website and services only under the supervision of a parent or legal guardian.
b. **Personal Information:** By using our services, you agree to provide accurate and up-to-date personal information, including your name, email address, shipping address, and payment details if applicable.
c. **Prohibited Use:** You may not use our services for any illegal or unauthorized purpose. You must not violate any laws, rules, or regulations while using our website or interacting with us through third-party platforms.
2. Ordering and Payment:
a. **Order Confirmation:** After placing an order, you will receive an email confirmation with details of your purchase. Please review the order details carefully, and contact us immediately if there are any discrepancies.
b. **Pricing:** All prices on our website and third-party platforms are in USD and do not include applicable taxes and shipping fees, unless otherwise stated.
c. **Payment:** Payment for orders can be made through the available payment methods on our website or third-party platforms. By placing an order, you confirm that you have the necessary authorization to use the payment method.
3. Shipping and Delivery:
a. **Shipping:** We offer domestic and international shipping options for our pralines. The shipping rates and delivery times will be provided during checkout.
b. **Delivery Times:** The estimated delivery times provided on our website are estimates only and do not guarantee a specific delivery date. Delays in shipping may occur due to unforeseen circumstances, for which we will not be liable.
c. **Lost or Damaged Shipments:** Lene's Pralines is not responsible for lost, stolen, or damaged shipments after they have been handed over to the shipping carrier. If you encounter any issues with your shipment, please contact us for assistance.
4. Product Information:
a. **Ingredients:** Our pralines may contain nuts, dairy, and other allergens. Please review the product information and ingredients carefully before making a purchase if you have any food allergies or dietary restrictions.
b. **Product Availability:** While we strive to keep our inventory up-to-date, occasionally, certain praline flavors may be temporarily out of stock. In such cases, we will notify you and provide alternative options if available.
5. Intellectual Property:
a. **Copyright:** All content on our website and third-party platforms, including images, logos, designs, and text, is protected by copyright laws. You may not reproduce, modify, distribute, or use our content without our prior written consent.
b. **Trademarks:** "Lene's Pralines" and associated logos are trademarks owned by Lene's Pralines. Unauthorized use of our trademarks is strictly prohibited.
6. Third-Party Platforms:
a. **Third-Party Apps:** While we may use third-party apps to enhance our services, we are not responsible for the actions or policies of these third parties.
b. **Social Media:** Our presence on social media platforms such as Facebook and Instagram is subject to their respective terms and conditions and privacy policies.
7. Limitation of Liability:
Lene's Pralines shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services, including but not limited to lost profits, data loss, or damage to property.
8. Modification of Terms:
Lene's Pralines reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on our website.
9. Contact Us:
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: lenespralines@gmail.com. We value your satisfaction and will gladly assist you with any shipping-related inquiries.
Thank you for choosing Lene's Pralines.
By using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
1. Use of Our Services:
a. **Eligibility:** You must be 18 years of age or older to use our services. If you are under 18, you may use our website and services only under the supervision of a parent or legal guardian.
b. **Personal Information:** By using our services, you agree to provide accurate and up-to-date personal information, including your name, email address, shipping address, and payment details if applicable.
c. **Prohibited Use:** You may not use our services for any illegal or unauthorized purpose. You must not violate any laws, rules, or regulations while using our website or interacting with us through third-party platforms.
2. Ordering and Payment:
a. **Order Confirmation:** After placing an order, you will receive an email confirmation with details of your purchase. Please review the order details carefully, and contact us immediately if there are any discrepancies.
b. **Pricing:** All prices on our website and third-party platforms are in USD and do not include applicable taxes and shipping fees, unless otherwise stated.
c. **Payment:** Payment for orders can be made through the available payment methods on our website or third-party platforms. By placing an order, you confirm that you have the necessary authorization to use the payment method.
3. Shipping and Delivery:
a. **Shipping:** We offer domestic and international shipping options for our pralines. The shipping rates and delivery times will be provided during checkout.
b. **Delivery Times:** The estimated delivery times provided on our website are estimates only and do not guarantee a specific delivery date. Delays in shipping may occur due to unforeseen circumstances, for which we will not be liable.
c. **Lost or Damaged Shipments:** Lene's Pralines is not responsible for lost, stolen, or damaged shipments after they have been handed over to the shipping carrier. If you encounter any issues with your shipment, please contact us for assistance.
4. Product Information:
a. **Ingredients:** Our pralines may contain nuts, dairy, and other allergens. Please review the product information and ingredients carefully before making a purchase if you have any food allergies or dietary restrictions.
b. **Product Availability:** While we strive to keep our inventory up-to-date, occasionally, certain praline flavors may be temporarily out of stock. In such cases, we will notify you and provide alternative options if available.
5. Intellectual Property:
a. **Copyright:** All content on our website and third-party platforms, including images, logos, designs, and text, is protected by copyright laws. You may not reproduce, modify, distribute, or use our content without our prior written consent.
b. **Trademarks:** "Lene's Pralines" and associated logos are trademarks owned by Lene's Pralines. Unauthorized use of our trademarks is strictly prohibited.
6. Third-Party Platforms:
a. **Third-Party Apps:** While we may use third-party apps to enhance our services, we are not responsible for the actions or policies of these third parties.
b. **Social Media:** Our presence on social media platforms such as Facebook and Instagram is subject to their respective terms and conditions and privacy policies.
7. Limitation of Liability:
Lene's Pralines shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services, including but not limited to lost profits, data loss, or damage to property.
8. Modification of Terms:
Lene's Pralines reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on our website.
9. Contact Us:
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: lenespralines@gmail.com. We value your satisfaction and will gladly assist you with any shipping-related inquiries.
Thank you for choosing Lene's Pralines.
By using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.